rogers ignite wifi pods setup

That setup consisted of the modem with 5GHz WiFi enabled and 2.4GHz disabled along with a second router acting as an Access Point also with only the 5GHz network enabled. It's a 70s house, so I don't have a ton of electrical sockets to choose from, which makes pod placement options limited. Any suggestions? 11:56 PM ‎10-02-2020 09:57 PM The one thing that you absolutely want to avoid is any situation where you have several devices with poor, slow WiFi connections that send/receive lots of network traffic. Ignite Tv Wifi Setup, help! Comes complete with POE power Injector, wall/ceiling mounts, Unit. 01:11 AM Once downloaded, sign in with your MyRogers info and follow its instructions to set up your modem. - last edited on On another iPhone 7, signal behavior is the same - fluctuates between full and 2/3. Take note of the signal level of your network, just so that you know how much it changes, up and down, depending on the laptop's location. (If your pods are too close together, you may find that a Wi-Fi  client remains connected to a more distant pod and at a lower speed.). So sometimes we had dropouts or devices would be connected to the Access Point even though it was further away then the XB6. He suggested that I put one on the inside wall closest to the yard and one about halfway between that one and the modem. RogersJo. All it takes is for your neighbour to set up a new router or mesh network and your wifi networks are potentially toasted. The setup was interesting log into your rogers account on the ignite WiFi app and use the phones blue tooth to automatically connect them to your WiFi. I then logged into the modem admin page and disabled the 2.4GHz network to see if that would force the pods to use 5GHz and therefor improve my speeds but it seems to have had no effect on the speeds I get through the pods. Quickly and easily manage who’s connected from anywhere, on any device. So we recently got Ignite TV and Internet. How to Install Your Ignite Wi-Fi Modem & Setup the... What is happening when you try to add the Pods using the Ignite WiFi Hub App? by To install and use Ignite WiFi Pods you will need: An Ignite WiFi Gateway modem (available exclusively with select Ignite Internet packages and Ignite bundles Ignite WiFi Hub installed on a Bluetooth-enabled phone with compatible operating system.- A MyRogers … ‎10-02-2020 On a Samsung Galaxy S10 - 3/4 bars. Do you think we could put one in the garage? by The 2.4 and 5 GHz networks need to have the same name. - last edited on That will slow your entire WiFi network down. Are the pods easily moved so that I could plug one in outside on a nice day if I want to work out there and just plug/unplug as needed? ‎06-17-2020 Thanks. cancel. Adam Hotchkiss panel: Building the new home services bundle. It's also a fully finished basement so running a new coax line up to the main floor family room (where I originally wanted to put the gateway) is not possible unfortunately. Also double-check (with your Wi-Fi scanner) that you do not have any "dead zones" where you require good Wi-Fi connectivity. So at the moment when connected to the pods devices only seem to get 25-50Mbps. Quickly and easily manage who’s connected from anywhere, on any device. Select People . First I set up the modem without the pods to test the speeds before and after adding the pods. ‎06-17-2020 That's what we're here for! - last edited on by looking at 3 different phones' WiFi bars and an iPad Air's WiFi bars) in the location where the pod is installed - my iPhone 8 fluctuates between full WiFi bars and one less than full (2/3). That would call for an experimentation session, in conjunction with using Winfi Lite to see what channels are good or poor to use. If you have your own mesh network already setup then you would be better if turning Rogers router in Bridge mode.. What helped me boost the speed for the living room TV from 10-15 mbps to about 100 mbps was a pod which I installed in the Kitchen next to the living room.All worked fine for about three months, but last week the speed to the living room dropped to 10-15 mbps again. How Ignite Express Setup works Setting up your new Rogers services is easy. @-G-, @Gdkitty, @gp-se, and any other Ignite TV users in the Community with WiFi Pods feel free to chime in. 01:04 PM Not one slowdown anywhere in the house (not even two floors up at the opposite end of the house), and full WiFi signal almost everywhere, which is exactly what I expected with the size of the house. RogersLaura. Do you think we could put one in the garage? Pods should ideally be placed in the open and not hidden behind furniture. 07:40 AM I believe I've provided all the necessary details for helping solve this but if you need any other details let me know. 06:38 PM I noticed this re-enabled the 2.4GHz network with the same name as the 5GHz network. Select "Spectrum" to display the graphical interpretation of the wifi network data so that you can see who you're competing with. As for why it doesn't connect to the modem, I would guess that something is blocking the signal, making the 2nd floor Pod the better choice. Is Band Steering active, which will bounce a remote device between the 2.4 and 5 Ghz network on its own, without your intervention? Excellent addition to any WiFi setup simply plug into your Modem (Rogers bell Teksavvy Fido etc) and enjoy 600ft of WiFi coverage at 1.3 gbps - 2.4ghz and 5 ghz supported. Webinar. They are sending me a set of three pods. seem to always want to connect to the pod instead of directly to the gateway and performance is terrible. That seems odd. I'll have to go back to measure signal strength more accurately using AirPort in the location where the pod is currently installed. You would have to use WiFi analyzer software (on a mobile device or laptop) to troubleshoot this further. I have two wifi networks in my home, one regular and another thats 5G. I am assuming this was to automatically activate band steering for the pods. Using a less accurate means of measurement (i.e. by Ah ok, PS4 on wifi. Please update your browser. If it's not, I'm going to have to remove the pod and figure something else out. Its super laggy and pauses/freezes alot. - last edited on Plume IQ. But for example if I look on the ignitewifi app to see which pod my iPad Pro is currently connected to and then go hold the iPad right next to that pod and do a speedtest it still only gets 25-50Mbps. There's also Eerosystem that improves your coverage using hubs you install in rooms with poor coverage. Included exclusively with Ignite Bundles and new Ignite Internet™ packages from Rogers Get ready for powerful WiFi at your fingertips. RogersLaura. ‎10-02-2020 Hi everyone, I'm having similar issues with an Ignite Wifi pod as numerous others have reported with theirs. @toolcubed  What is the signal strength from the XB6 gateway like in the location where the Pod is installed? 08:34 AM Yes standing next to the pod, I see about 300 mbps speed off the Gateway on my iPhone !Update: After a couple of days, plugged it back and things seem to have gone back to normal! ‎06-03-2020 ‎09-06-2020 The issue she was having is that she has a Google video doorbell (mounted just outside her front door, obviously :)) and without a pod, it would refuse to connect to her WiFi network. - last edited on I'll start by saying that we've only had the pods setup for about a day and a half and I do know that they say it can take 2-3 days to optimize them (Although it doesn't say what its optimizing?). Now it gets a stable connection that's not to fast but it is going through a few walls and another building. Turn on suggestions. by Just ask! Review the installation tips. Without the pod installed, all devices test at close to 300Mbps download speed in that same location. by If you're using a Windows laptop or desktop, load Winfi Lite from:  https://www.helge-keck.com/. I'm assuming the pods are not made for outdoor use, so that might serve the purpose of getting better connectivity in the garage and yard. Save and close. They have direct line of sight. by I know how important it is to have a strong WiFi signal inside of your home so I definitely want to help you get your Pods working. With pod installed, performance tanks on all devices in that exact same location. How can i see which network the ignite tv is connected to? ‎10-02-2020 When scanning for the wifi, the tv box will show all the different pods individually, even though they are all on the same SSID.Might just be worth re-connecting the wifi on that TV box? with the last or right hand octet running a different alpha-numeric combination. Plus, stay protected by setting controls and alerts. I don't think that placing a Pod in your garage will be of much benefit unless you want to extend WiFi coverage beyond that point. If it is connected to that POD there is a chance that POD is a dud. You should plug the Pod into an indoor wall outlet that is as close as possible to the outdoor area requiring WiFi coverage. So we recently got Ignite TV and Internet. They will have access to information/stats about your WiFi network that you do not. It’s easy to self-install your Rogers devices and services, from a TV service to a new Rogers WiFi modem. by Next, under Add a Device, tap Rogers Device. If you are a Mac user, the macOS Wireless Diagnostics also has a built-in WiFi scanner. I can't say for sure why this is happening but according to the WiFi Pods FAQ, this is normal; a WiFi client may not always connect to the closest Pod. Currently it seems like I was wrong. 12:44 PM Go ahead and sort the data by RSSI, which is the received signal level at the receiving device. Pods are a premium Rogers wall-to-wall Wi-Fi solution that works exclusively with the Ignite Wi-Fi Gateway modem and the Ignite Wi-Fi Hub mobile app. If you walk around your apartment with Winfi Lite running, assuming that we're talking about a laptop here, stop in place for two to three minutes to let the program catch up with the change in location. Download the Ignite WiFi Hub app 1. Jan. 21 – Webinar: Driving successful smart home experiences. For a WiFi scanner, if you use iOS and just want to perform simple scans, install Apple's AirPort Utility. I will also try to move the pod and re-test but I'm worried that if I move it closer to the gateway, and thus farther away from the doorbell, then the door bell is going to have problems connecting again. I just spoke with a rep from Rogers with a question about extending my Wifi signal into my backyard. I read somewhere that the max speed for the pods is supposed to be around 200Mbps though which I would be totally fine with if it meant I had a more seamless experience then my previous setup. She's in a relatively small (and older) townhouse (~1200sq ft or less if I had to guess). The rental fee includes one hub, which plugs into any Rogers modem, … RogersLaura. ‎09-13-2020 07:40 AM First I set up the modem without the pods to test the speeds before and after adding the pods. They have additional tools that can check the health of your Wi-Fi network and connections to/from/between pods. Help hard to figure out if my wifi pods are working. RogersLaura. Having a hard time adding them under more. Ideally, you would want the WiFi RSSI between the pod and its neighbour to be in the -68 to -70 dBm range. And yes I am aware that the 2.4GHz band has better range but personally I can't stand the slow speeds it offers. It then asks to name each pod but this didn't work and the tech tried with his phone to no avail. The text data shown above can be sorted up and down by selecting any column title. We have a gigabit internet plan and we were also given 3 WiFi pods. by RogersJo. If you look at the bottom of the modem, you should see the modem's MAC address. ‎06-17-2020 The primary purpose of this tool is to configure Apple's WiFi base stations but it also has a scanner that can be enabled in settings. ‎09-14-2020 Open the Ignite WiFi app or website and sign in using your MyRogers username and password. Or, if you’ve used the app before, select Menu and then Set up new pods. ‎10-02-2020 You should see your WiFi signal strength dropping-off, then jump when it hands-off to a closer pod. We have a gigabit internet plan and we were also given 3 WiFi pods. Rogers has announced Wall-to-Wall Wi-FI, the company’s first foray into mesh WiFi networks. I might look for some analyzing software. If you still cannot improve your Wi-Fi speeds, contact Rogers tech support. - edited My understanding though is that with the band steering enabled then any 5GHz capabable devices like the iPad Pro or my iPhone X should be connecting to the 5GHz network through the pods. The problem with this setup is that having the XB6 modem and an Access Point setup wasn't seamless. Press Exit (hold for 3 seconds) The Ignite gateway is located in the basement next to the electrical panel where the coax comes into the house...it's the only place we could put the gateway because she doesn't have coax running to any other room in the house. It's a 70s house, so I don't have a ton of electrical sockets to choose from, which makes pod placement options limited. If anyone has any advice, it would be greatly appreciated. Liberty Global’s Virgin Media rolls out new Intelligent WiFi Service. Introducing a whole new way to WiFi. No amount or plugging and unplugging the pod or rebooting the modem is helping. - last edited on My modem is on the main level, which is not that big, so I'm not sure I'll need that. 06:58 PM The only device that seems to stay connected to the gateway (and not to the pod) is the Ignite TV box. The wifi BSSID should be the same for the first five octets (?) When running the WiFi network exclusively off of the gateway (i.e. Ignite WiFi™ Hub puts you in command of your WiFi. Xi6 TV Receiver Settings. by With Pods installed, WiFi channels are all auto-selected so you will need to work with Tech Support to help troubleshoot. RogersJo. Can't find what you're looking for? Select Ignite WiFi Pods. That higher power level can make a considerable difference in operating range from the modem or pod, resulting in higher data rates, despite any nearby competition. If you don't initially get a good WiFi signal, try a different outlet that changes the Pod's antenna orientation. Thanks. So when Rogers saw the dropouts and offered the WiFi pods to us I first thought it would be a perfect solution. Is there a manual channel mode that allows you to lock the channel to one that you specify? Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. Just ask! VIEW ALL THE LATEST NEWS. Signal strength measured by the doorbell (without pod installed) was pretty much next to nothing. For additional pod placement tips, you may find this article in Ars Technica helpful. If you only have one pod, then it should be easy to determine which of your network names that are shown in the list are the modem and pod. (Modern homes may not have plaster on mesh walls, but the signal can be blocked by plumbing, duct work, mirrors, and there is often a mesh underlayment under ceramic tile floors.) 12:02 PM I think they charge $5 per repeater. Set connection type to Passthrough. My modem is on the main level, which is not that big, so I'm not sure I'll need that. Can't find what you're looking for? Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. Just ask! The one thing that you absolutely want to avoid is any situation where you have several devices with poor, slow WiFi connections that send/receive lots of network traffic. First, you’ll receive your equipment . That brings up the lower display area. Here is everything you need to know about the wireless Ignite TV Box from Rogers. On the iPad Air - mostly full bars and occasionally dropping to 2/3 bars. We do get an OK signal there at right now, but it is not as strong as inside and seems to be a bit inconsistent (we currently have no pods as they weren't needed during installation). But even when connected to the pod closest to the Xb6 (about 10 feet away) I still only get around 50Mbps. Ping and jitter are significantly higher and we're lucky to get even 40Mbps...sometimes it's as low as 15Mbps...speed, ping, and jitter are all over the place while connected to the pod. Any suggestions? Here's what I would do just to see who else is using the same channels as you. I live in a 50 year old plus three bedroom apartment building. Select the Plus icon + or Create Profile and follow the prompts. If you can't get WiFi in that one room, there are ways to solve the problem -- range extenders and powerline plugs are a couple of solutions that come to mind. Check if the outlet has power by plugging in another Pod or any other appliance to confirm. 10:10 AM 07:41 AM I think if you ask for mesh network setup then they will install WiFi repeaters in your house at extra cost. I really love the seamless experience that the mesh network offers but with it currently being 10x slower than my previous setup I'm not sure its worth it. @mubashir56 my guess is that one of your neighbours, either beside you, or above or below you may have set up a new router, or a mesh network of some type that is causing co-channel interference, dropping your data rate. Given you have tried to "force 5 GHz" with configuration settings, you should double-check that all Wi-Fi settings have been configured correctly and saved, and then power-cycle your XB6 gateway and all of your pods to ensure that they are in a good state. When you are done, walk around your house with your iPhone in hand. I will tag them into the conversation now. ‎09-05-2020 Which geo leads smart home usage? Download the Ignite WiFi app to your smartphone or tablet from the Google Play or App Store and sign in using your MyRogers username and password. To continue, you will have to install the latest version of your current browser or download one of these instead. Plug in the pods around your home. by ‎10-02-2020 That, plus potentially moving up to the 149 to 165, 5 Ghz region will hopefully improve the situation. Hold your phone no … Pods create multiple Wi-Fi access points that work together with the modem as a single network to extend strong and reliable coverage to even the hardest-to-reach places in your home. Is there a way to restrict the pod so that the only device that connects to it is her doorbell and force all other devices to always connect to the gateway and never to the pod? Then, tap Get Started. You can select the settings "wheel" symbol to bring up the settings menu on the right hand side. We have a gigabit internet plan and we were also given 3 WiFi pods. Video. RogersLaura. When I set up the modem the first time I set it up using our previous network setup. - last edited on No where near the speed I expected. Markham / York Region 13/01/2021. 07:41 AM That's interesting. Works with power over Ethernet. Keep your mobile device near your pods as you plug them in. In the Ignite WiFi Hub app, tap More at the bottom of the home screen. So, have a look at the signal level of your network compared to any other network in the same channel band, just so that you know who you're competing with. Standing outside next to the doorbell, I was still getting WiFi signal on my phone (only one bar) but the connection wasn't stable at all. ‎09-13-2020 Not the most powerful tool out there but it is is free and trustworthy. by Are you sure the doorbell is connecting to that POD? 07:40 AM My sister-in-law has Ignite. ‎05-01-2020 When pods are first plugged in, the LED should always turn on solid briefly and then start to slowly pulse as it is trying to connect to the cloud. I have ignite in my home. That's what we're here for! Plus, stay protected by setting controls and alerts. Speeds ranged from approximately 250Mbps-500Mbps throughout the house. Thanks for the quick response. Rogers ignite wifi pods. - last edited on Once connected it will then turn off. Just follow these simple steps. Easily reach upper and lower floors, basement. The only location where WiFi signal drops (but drops by only one bar according to my iPhone) is at her front door, yet speeds are still ~290Mbps. 09:53 PM I wish that I could help more with this. We also have a detached garage (about 20 feet away from the backdoor of the house) that my husband would love to have wifi in. ‎09-05-2020 If this doesn't work, I can just get an outdoor extender, but it seemed worthwhile to try this free option first! Is anything interfering with the Pod's connection back to the XB6 gateway? (Since you have iOS devices, you can install and enable the Wi-Fi Scanner in Apple's AirPort Utility and use that to measure and troubleshoot issues related to signal strength.) ou really have to try all available options and see what actually works the best for you. RogersZia. (Plug the Pod back in when you have finished testing... or you may need to relocate the Pod.). Some of our Resident Experts with Ignite TV may be able to shine some light on this for you. If you've been watching how the modem and pods acted previously, and knew what the wifi environment looked like before, you would have an idea of what has changed within that environment. However, you really have to try all available options and see what actually works the best for you. ‎10-02-2020 They are sending me a set of three pods. I'm assuming the pods are not made for outdoor use, so that might serve the purpose of getting better connectivity in the garage and yard. I am not completely sure its a signal type thing.. My understanding from a least a while back, was told that the TV boxes will tend to tie themselves to a specific AP (vs just to the SSID as a whole). The WiFi … Are the pods easily moved so that I could plug one in outside on a nice day if I want to work out there and just plug/unplug as needed? For some strange reason, WiFi signal and performance seem to drop off completely (from almost perfect to almost nothing) by simply stepping outside the front door. I'm wondering, if the pod and modem are running in Auto channel mode, with Band steering enabled, that there reacting to something that your neighbour has set up, causing a change in wifi bands and channels that the remote devices connect to? In this video I connect one of my Xfinity Xfi Pods and test out the wifi to see if we get any improvement in speed. He suggested that I put one on the inside wall closest to the yard and one about halfway between that one and the modem. RogersLaura. If tech support indicates that Rogers only has the Arris TG3482ER3 and Technicolor CGM4141ROG, ask for the Technicolor modem. … 12:58 PM ‎06-03-2020 07:39 AM 07:06 PM. WiFi can also perform very poorly if you have multiple devices with poor connections actively sending traffic, or if some other device on that channel/frequency is constantly transmitting. Devices in the garage will likely have the same connection quality to the neighbouring Pod in your home as the "garage Pod" itself would. With the current setup with the pod being installed 6ft away from the doorbell, WiFi signal strength of the doorbell (measured within the Google Nest app) is already not great at only 2 bars. Is it not recognizing the Pods or do you get an error message of some kind. ‎06-17-2020 The goal of the Rogers Community is to help you find answers on everything Rogers. Single or a few Pods are offline. So we recently got Ignite TV and Internet. ‎10-02-2020 The empty hexagons indicate how many pods you can plug in. If you are getting slow speeds, it is either due to a poor upstream or downstream connection or possibly due to a problem with the Pod itself. Video . You can see in the app what is connected to what device. I am assuming that my devices are only connecting to the 2.4GHz network through the pods. No amount or plugging and unplugging the pod or rebooting the modem is helping. When setting up the pods I know it said it needed to adjust a few settings on the gateway to auto manage them. Included exclusively with Ignite Bundles and new Ignite Internet™ packages from Rogers Get ready for powerful WiFi at your fingertips. That will slow your entire WiFi network down. Turn on the TV with the paired Rogers Remote "Pairing your set-top box with your wireless gateway" is done by following inputting the following commands into your remote. Unfortunately, I don't have Pods in my setup so I don't know their quirks as well as others here might. When placing pods, be mindful of anything that could be blocking the signal (that includes plaster-on-mesh walls, ceramic tile floors that could have a mesh underlay, duct work behind walls, aquariums, or even people) and ensure that you are still able to establish a good mesh, and that your devices will also be able to get a good connection to the nearest pod. The number of Pods that you will require inside your home and their location really depends on the building materials that were used to construct it. I upgraded to Ignite past February and through trial and error [including installing and uninstalling a power line] I was able to get about 100 plus mbps wifi speed for the TV in the living room off the Rogers Modem in the middle bedroom. The problem now is that other devices (tablet, my iPhone, etc.) I ended up putting one in my Garage as there is a little den setup in there and WiFi was spotty at best. Tuzragore 30.10.2020 30.10.2020. This would solve the problem but I haven't been able to figure out if this is possible. There is a setting in the lower right hand setting section that can be toggled to show the network names in the graphical area. Yes - performance on my phone went from 2/3 bars of WiFi signal and full download speed right inside the front door to almost no WiFi signal and an unstable connection right outside the front door. You can still use a WiFi scanner/analyzer on a laptop/mobile device to troubleshoot your WiFi environment. So i just got ignite tv installed today and the guy connected the ignite tv box to my current wifi modem that i already had. Now, since you're using pods, which are using the same network name, I think you should see the modem and pods, all listed by the same network name but separated by the BSSID (MAC address). $40.00 PVR Extender. The goal of the Rogers Community is to help you find answers on everything Rogers. The Pods are definitely NOT rated for outdoor use. You also need to be very mindful of your pod placement; they can't be too close together but every pod need to have a good connection to its nearest neighbour in the mesh and be close enough to the devices that will be connecting to it. They always connect ignite tv box via WiFi to their router. 12:45 PM no pods), coverage and WiFi speeds are excellent throughout the entire house. With Ignite WiFi™ Hub, you can Read on to learn everything there is … macOS Wireless Diagnostics also has a built-in WiFi scanner. 07:41 AM We’ll send your equipment and self-install kit right to your door, without any physical contact. RogersLaura. ‎05-01-2020 - last edited on Distance from gateway to pod is about 15ft but they're on separate floors...again, gateway is in the basement and pod is on main floor (entrance, close to front door). If you unplug the Pod and then take a mobile device to the Pod's location, are you still able to get a good connection to your XB6? All worked fine for about three months, but last week the speed to the living room dropped to 10-15 mbps again. If you're using a 5 Ghz network, use the 149 to 165 channel group as the output power level is higher than the lower 5 Ghz channels. 06:43 PM ‎09-15-2020 RogersLaura. Favourite. Event. The first time you log in to the app, select Install pods. Plug your Ignite WiFi Pod into an electrical outlet close to a WiFi trouble spot, then tap Next. To get a more accurate measurement than the signal strength bars on your iPhone, install Apple's "AirPort Utility" from the App Store, then enable its "Wi-Fi Scanner" in Settings. - last edited on On Windows, @Datalink  is a fan of WinFi Lite. So ultimately I'm hoping someone can tell me why the speeds through the pods are significantly slower than the supposed maximum they offer? That should allow you to see the RSSI (signal strength) of the modem and pods and allow you to see who else is operating on the pod channels. If so, maybe its time to disable band steering and set both 2.4 and 5 Ghz network name to separate them and link your wifi devices to either band.
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